FAM

Terms of Use and Privacy Policy

Privacy Policy

First Americans Museum - Privacy Statement
The Foundation and FAM. The American Indian Cultural Center Foundation (the “Foundation”), an Oklahoma not-for-profit corporation, manages and operates the First Americans Museum (“FAM”) located at 659 First Americans Boulevard, Oklahoma City, OK 73129-6100.

The Websites. The Foundation created and maintains two websites—FAMok.org and first-americans-museum.shoplightspeed.com—(collectively referred to in this Privacy Policy as “the Websites”). FAMok.org provides information about FAM while first-americans-museum.shoplightspeed.com is our online Museum Store. Both of the Websites are provided to you in support of our mission in managing and operating FAM—to serve as a dynamic center promoting awareness and educating the general public about the unique cultures, diversity, history, contributions, and resilience of the First American Nations in Oklahoma today.

Meaning of words used in these Terms and Conditions. Throughout this Privacy Statement, the words we, us, and our mean the Foundation. The words you and your mean you as a user of the Websites. The words including and include are intended to imply that the list or words following it are illustrative and not exclusive.

Overview. The Foundation is committed to protecting the privacy of our visitors. This Privacy Statement governs the way we collect and use information, both through the Websites and otherwise. The Websites are provided to users subject to the Terms of Use available at famok.org, this Privacy Statement, and additional terms and conditions, and policies referenced in the Terms of Use, or made available by hyperlink on the Websites.

By providing personal information to the Foundation, you agree to this Privacy Statement. Please read this Privacy Statement carefully before accessing or using the Websites or providing any personal information to us. Your use of the Websites or provision of personal information to the Foundation constitutes your agreement to the terms of this Privacy Statement.

Cookies and Pixel Tags. The Websites use technologies such as “cookies” and “pixel tags” to improve the functioning of the Websites and your experience. Cookies are small data files that are automatically sent to your browser from a Web server and stored on your computer’s hard drive that enable us to remember what items are in your shopping cart and to personalize your experience. “Pixel tags” are tiny graphical images embedded in emails or webpages, used to determine what parts of a website a visitor has viewed, or whether an email was successfully opened. These technologies do not contain any personal information about you but rather, they gather information to analyze traffic to the Websites, to improve our content and navigation, to enhance our marketing efforts, to personalize your experience, and to provide online display advertising, and offline advertising, tailored to your interests based on your online behavior.

The Foundation also works with third-party analytics and marketing partners who use technologies such as cookies and pixel tags on our behalf. For details, see Third-Party Service Providers.

You may choose to set your browser so that it does not accept cookies. Most areas of the Websites will function without cookies, but cookies are required if you wish to register, sign in, or place items in your shopping bag. For an optimal experience with the Websites, we recommend that you allow cookies.

Our Emails to you. The Foundation regularly emails our visitors, members, and donors. If you do not wish to receive our emails, you may unsubscribe by clicking the “unsubscribe” link in our emails and on the Customer Service page on the Websites. You may also access, update, review, correct, suppress, or remove any of the personal information you have given to us by emailing info@famok.org.

How we collect and use the information you provide. We collect and use the information you provide to personalize the Websites so that we can better meet your needs, fulfill your online orders, facilitate customer service, inform you of products and promotional offers, analyze trends, and collect statistics. We maintain the data that you provide, along with a record of your transactions, in secure databases. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources. Our collection and use of visitor information varies with the type of visit or transaction.

For details about each transaction type, see Donations and Memberships, Purchases at FAM’s Museum Store, Purchasing Tickets to Events, and Completing Surveys, below, and Your privacy rights allow you to exclude your personally identifiable information (to “opt-out”) from disclosure to third-parties for marketing purposes.

Donations and Memberships. When making a donation or purchasing a membership, the Foundation will ask you to provide personal information that is necessary to process and service your donation or membership online, which may include your name, billing and shipping address(es), telephone number, email address, and credit card number. Your credit card information will be temporarily stored on a secure server and used only for processing your online transaction. We will retain the information you provided for our records and to facilitate customer service.

We may share the names and postal addresses we receive from members and donors with other organizations for marketing purposes. If you do not want to have your information used in this way, you may send an email message containing your name and postal address to info@famok.org.  We may also share such information with third-party vendors who help us analyze and understand our donor and membership base.

In certain cases, you may be asked for additional information required to complete and service your request, such as the names of your children when joining the FAMily. (See Privacy and Children below).

Purchases at FAM’s Museum Store. When purchasing items at FAM’s Museum Store, whether on the Websites, by telephone, or by mail, you will be asked to provide information necessary to fulfill your order, including your name, billing and shipping address(es), telephone number, and credit card number. For online orders ,we ask for your email address and telephone number so you can receive order and shipping confirmation emails and queries if we have difficulty processing your order. When you make a purchase, your credit card information will be stored temporarily on a secure server. We will retain the personal information you provided with your order for our records to facilitate customer service and to inform you of our products and promotional offers. We use Secure Socket Layer (SSL) software, which encrypts the payment information you input.

When you make an online purchase, we may share the information you provide, such as your name and your postal address, with other reputable organizations and companies whose products and services might interest you. Please note that the privacy policies of these organizations and companies may differ from ours. If you prefer not to have your personal information shared with third-parties for marketing purposes, or would like to be removed from our mailing list, please contact us at shop@famok.org.

We may also share your personal information with third-party service and marketing partners to process online and offline transactions and to personalize your shopping experience on our and other websites. For details, see Third-Party Service Providers below.

Subsequent to your online purchase, you may receive email communications (where you will have an opportunity to opt-out of further communications) requesting that your rate or review a product. When you rate or review a product from FAM’s Museum Store, you will be asked to enter your email address so that we can contact you in relation to your review.

As part of our commitment to your privacy, FAM’s Museum Store supports and adheres to the guidelines and practices of the Data and Marketing Association. We do not make our customers’ email addresses available to any third-parties.

Purchasing Tickets to Events. When purchasing tickets to events, the Foundation will ask you to provide personal information necessary to fulfill your online ticket order, which may include your name, billing and shipping address(es), telephone number, and credit card number. This is the same information requested when you place a ticket order by telephone or in person. For online ticket orders, we also require your email address so that you can receive order, shipping, event, or other transaction-related emails, and so that we can communicate with you if we have difficulty processing your ticket order or request. When you purchase tickets, your credit card information will be stored temporarily on a secure server, and we will retain the personal information you provided with your order for our records, to facilitate customer service, and to inform you of FAM programs and offerings.

When you purchase tickets, we may share the information you provide, such as your name and your postal address, with other reputable organizations and companies whose programs and services might interest you. Please note that the privacy policies of these organizations and companies may differ from ours. If you prefer not to have your personal information shared with third-parties for marketing purposes, or would like to be removed from our mailing list, please contact us at info@famok.org.

If you are placing a ticket order in person at FAM, you may indicate your preference to staff when purchasing your tickets.

We may also share your personal information with third-party service marketing partners to personalize your shopping experience on our and other websites. For details, see Third-Party Service Providers.

Completing Surveys. The Foundation occasionally asks for feedback and publishes surveys on the Websites or through a reputable third-party service provider. Your participation in these surveys is on a voluntary and anonymous basis, unless otherwise specified. We use survey responses to improve our understanding of you, our visitors, and to determine how best to serve your needs. Information collected in these surveys is never sold, rented, or shared with third-parties for marketing purposes.

Our Blogs. We welcome your participation on our blogs. An email address is required to post comments. The Foundation will not use these email addresses in any way, unless permission to do so is specifically requested and granted. We will not share these email addresses with any third-parties for marketing purposes.

Emailing the Foundation. If you email the Foundation, any message, material, business information, ideas, concepts, or other information sent to the Foundation by email will be treated as non-confidential and non-proprietary.

Third-Party Service Providers. The Foundation engages reputable third-party vendors in order to help us manage the Websites, process online and offline transactions, better respond to the needs of our visitors, and enhance our marketing efforts. This includes third-party analytics vendors such as Google Analytics and other marketing partners who serve advertisements across the Internet, offline, and sometimes on the Websites on the Foundation’s behalf. They may use information about your visits to the Websites and other sites to personalize advertisements for goods and services. Please click here for more information about how data is collected and processed in connection with the Google Analytics service. We and our third-party vendors or partners use analytics data for a variety of purposes such as to improve the design and content of our Websites, to help us learn things like what pages are most attractive to all of our visitors, what promotions visitors like to see, and to gauge the success of our advertising campaigns.

The Foundation may also share your personal information—including your name, address, email address, as well as a record of any transactions you conduct with us on our Websites or offline—with a third-party advertising partner and its service providers in order to deliver to you advertisements tailored to your interests on certain websites. Our advertising partner will make the data we provide anonymous. Although this website does not respond to a browser’s “Do Not Track” signal, you may opt-out of interest-based advertising. To learn more about the use of this information and about advertising tailored to your interests by third parties, or to opt out, visit the Network Advertising Initiative.

The Foundation requires its vendors to maintain the confidentiality of the information to which they are provided access, and restricts these vendors from using or disclosing the information in any way without the Foundation’s express authorization.

Social Media. When you access or interact with the Foundation through a social media service such as Facebook or Instagram, we may have visibility to your profile name and other information you have made public in connection with that particular social media service. Social media companies may collect and share anonymous aggregate metrics with the Foundation regarding use, such as the total number of clicks, shares, users’ demographics (e.g., age range, gender, location). These social media companies are not operated by the Foundation, and  use of their services is governed by the privacy policies of the social media companies.

Children and Privacy. The Foundation takes care to protect the safety and privacy of children. Accordingly, we do not knowingly collect personal information from children under the age of 13.

Data Security. The Foundation makes every reasonable effort to ensure the security of transactions that occur on the Websites. To maintain data accuracy, prevent unauthorized access, and ensure the correct use of information, we have put appropriate physical, electronic, and administrative procedures in place to safeguard and secure the information we collect online. We utilize SSL (Secure Socket Layer) technology, which encrypts our visitors’ credit card numbers, names, and addresses. The Websites are  also VeriSign Secure Site and PCI DSS (Payment Card Industry Data Security Standard) compliant, which ensures security and protection of sensitive customer credit card information.

Please be advised that when placing an online order through the Websites, your personal data will be protected in accordance with United States law, but may not be at the same level of protection as is legally required in the European Union. If you are shopping with us and your billing or shipping address is in the European Union, you will be asked to consent to our EU Data Protection Disclosure upon checkout.

Changes to this Privacy Statement. The Foundation  may revise this Privacy Statement at any time. Check here often for updates.

Questions. Questions about this Privacy Statement should be sent to us at info@famok.org.