Server – Thirty Nine Enterprises, LLC | Apply by April 28, 2025
POSITION SUMMARY
Thirty Nine Enterprises, LLC is a subsidiary of First Americans Museum with the goal of driving First American Museum’s mission within food and beverage services. The Server plays a key role in the operations of the 39 Restaurant and catering services. The Server is responsible for ensuring customers have an excellent impression of 39 Restaurant from the server effectively waiting on guests, presenting themselves with a kind and welcoming demeanor, exercising high attention to detail and accuracy, being efficient and an excellent team player.
DUTIES AND RESPONSIBILITIES
- Provides outstanding customer service to create a welcoming atmosphere
- Greets guests promptly and courteously, reviews food & beverage specials, and menu options.
- Maintains server stations and to go stations, before, during and after shift to ensure proper set-up and cleanliness.
- Keep tables, dining areas, and service stations clean and organized throughout the shift.
- Accurately takes guests order and inputs the order into the POS system.
- Confirms ready orders with expeditor, then runs them from kitchen to guest.
- Ensures that guests have their complete order, cooked to their satisfaction and all their required items are delivered.
- Ensures guest satisfaction throughout the meal service, including drink refills, bar orders, pre-bussing and removal of empty plates.
- Follow all safety and sanitation policies and procedures to ensure a clean and safe dining environment.
- Maintain knowledge of 39 restaurant menu items, daily specials, ingredients, and allergens to answers questions or makes recommendations.
- Collaborates with other restaurant servers and kitchen/bar staff for seamless service and timely order delivery.
- Manage complaints or problems with a positive attitude alongside management.
- Process payments accurately via cash, credit card, or other methods, and issue receipts.
- Completes payment transaction and thanks guests for visiting.
- Restock and prepare dining areas for the next shift or service.
- Abide by all state, federal regulations and ABLE liquor law policies pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Participate in team meetings and training sessions to stay informed about new menu items or procedures.
QUALIFICATIONS
- High school diploma or GED equivalent
- 1-2 years of experience as a server
- 2-3 years of experience in the restaurant industry
- Ability to provide exceptional customer service
- Excellent communication and interpersonal skills
- Oklahoma ABLE Employee License required
- ServSafe Food Handler Certificate
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Ability to stand, walk, bend, and lift for extended periods
- Basic math and cash handling skills
- Strong attention to detail and accuracy
- Ability to work well in a team setting
- Flexibility to work evenings, weekends, and holidays as required
- Compliance with all food safety, alcohol, and sanitation standards.
- Knowledge of food and beverage pairings
SUPERVISION:
The Server reports to the General Manager & the Front of the House Manager.
GUIDELINES:
The Server is to adhere to the policies and ethics of Thirty Nine Enterprises, LLC at all times and ask for assistance on any matters or answers to any questions not covered by this job description.
SERVICE:
The Server provides services to provide high quality customer interactions and efficient service at 39 Restaurant & Catering. Responds promptly to needs of the restaurant. Meets commitments.
QUALITY MANAGEMENT:
Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness.
ETHICS:
Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.
JUDGEMENT:
Displays willingness to make decisions. Exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in the decision-making process. Makes timely decisions.
PLANNING/ORGANIZING:
Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Sets goals and objectives. Organizes or schedules other people and their tasks. Develops realistic action plans.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check.
We Are Thirty Nine Enterprises, LLC
One Place, Many Nations
In one place, visitors experience the collective histories of 39 distinctive First American Nations in Oklahoma today. First Americans Museum shares the cultural diversity, history, and contributions of the First Americans.
Thirty Nine Enterprises Land and Peoples Acknowledgement
Thirty Nine Enterprises, LLC honors the ancestors who lived here before it was Oklahoma.
We honor the indigenous people who inhabited these lands before the United States was established. They include the Apache, Caddo, Tonkawa, and Wichita. We also honor those tribes who have a historical relationship to this region, including the Comanche, Kiowa, Osage and Quapaw. We acknowledge the Muscogee (Creek) and Seminole who were once assigned the land upon which FAM resides.
Today, 39 distinct tribal nations reside in Oklahoma. We are as diverse culturally and linguistically as the nations on the European continent.
We are not in Oklahoma by choice. Many of our peoples were forcibly removed and relocated from the far reaches of the contiguous United States. After nearly 200 years, our histories and cultural lifeways are now interwoven into this landscape.
The Choctaw people call this land Okla Homma. Okla Homma means “red people”, the place we now call home.
Our National Story
Only a few tribal Nations were indigenous to what is now the State of Oklahoma. All others were removed from homelands across the contiguous U.S. to Indian Territory. In 1907 Oklahoma became the 46th state to enter the union. The state’s name comes from two Choctaw words “Okla” and “Homma” meaning Red People.
Our Mission
To serve as a dynamic center promoting awareness and educating the broader public about the unique cultures, diversity, history, contributions, and resilience of the First American Nations in Oklahoma today.
Our Core Values
RESPECT
Acknowledge and celebrate the worth of all peoples.
RECIPROCITY
Promotes the mutual exchange of knowledge, ideas, and perspectives.
RELATIONSHIPS
Strengthen connections with our local, regional, and global communities.
RESPONSIBILITY
Educate the broader public and foster truth-telling.
PHYSICAL REQUIREMENTS:
Dexterity enough to use a keyboard and telephone; occasional lifting, carrying, pushing, and pulling up to 50 pounds; may be subject to extended periods of walking, standing, sitting, reaching, balancing, bending, kneeling, handling, feeling, climbing, and twisting; and vision, speech, and hearing sufficient to perform the essential tasks. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must have complete knowledge of P.O.S. and manual systems. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EQUAL OPPORTUNITY EMPLOYER:
Thirty Nine Enterprises, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.